The Most Frequently Asked Questions (FAQ) about Awesome Graphics for PowerPoint
Q1: What is the cost of the graphics?
One downloadable graphic costs only $5
Five downloaded graphics are $20
Ten downloaded graphics are $40
Fifteen downloaded graphics are $60
You can order any number of graphics from 1 to 19 at a time.
One CD-ROM with all the images costs only $299
Q2: Is there a discount for purchasing more graphics at the same time?
When you order one graphic, the cost is $5 per picture.
When you order between 5 and 9 graphics we give you a discount of $5
When you order between 10 and 14 graphics we give you a discount of $10
When you order 15 graphics we give you a discount of $15
If you purchase the CD-ROM, there is a saving of over $2400, compared with purchasing over 550 single images at $5 per graphic.
Q3: What forms of payment do you accept?
We accept VISA, MasterCard, American Express, Eurocard, JCB, Switch, Delta, Maestro, Solo.
Q4: Can I post a Money Order or a Cheque to place an order?
We prefer people to order via the website with a credit card as it keeps our costs down. However you can post either
a cheque or money order so long as it's for UK Pounds Sterling. Please email the details of the order before sending any
cheques in the post.
Q5. My purchase is for business and I need an invoice, can you supply one?
Yes, after you have paid with a credit card the order confirmation page forms the invoice.
If you require an invoice before purchasing just email us and we will email you a printable invoice.
Q6: When will I receive my order?
The Product is always in stock.
All Download orders are available immediately for downloading to your PC.
All CD-ROM orders are confirmed and despatched via air-mail within 24 hours.
For more information on delivery times click here
Q7: Which version of PowerPoint will the graphics work with?
awesome graphics for powerpoint work with PowerPoint 97, 98, 2000, 2002/XP, 2003, 2007 and Office X, 2003, 2004 and 2008 on the Mac. In fact they will work with any software that can open a JPG file.
Q8: Are your graphics compatible with Apple MACs or iMacs and Power Point 98, 2000 and X ?
Yes. Any software that can open a JPG or JPEG file is compatible with our graphics.
Q9: If I order the CD-ROM, can I download some of the graphics for an urgent project while I'm waiting for the delivery?
Yes, after you order, you can request via email up to 19 graphics to be downloaded. We will fulfill this request within 24 hours. We just need the name and unique number for each picture.
Q10: Are the downloaded files "ready to go" ?
The downloaded files are "ready to go" picture files (JPG). You just insert the pictures into your presentations like any other graphic image. We've made it as easy as possible for you to use our product within minutes.
Q11: Do you have a subscription service?
No, we do not have a subscription service. However if you order the graphics, and then delete them by mistake, we will allow you to download them again.
Q12: I really like the image in one of your graphics, but I would like it in another color, do you offer this custom service ?
We do offer this service. There is a small fee of $25 US Dollars. Please email or contact us with your requirements.
Q13: I cannot find the downloads.. can you help?
Click here for the FREE powerpoint graphics.
All the other graphics are only available after you place a valid order. If you have downloaded your order and are still having difficulties please contact us via email and we will help you. If you get into real difficulties then we can email the graphics (for download orders) directly to your inbox via email.
Q14: Will you be doing any graphics with the theme "..............."?
We generally bring out new graphics every six months. We decide on the new graphics based on customer feedback, requests and popularity.
If you would like to suggest a new graphic or theme then suggest a graphic
Q15: Where are your Tutorials?
The free powerpoint tutorials are available here
Q16: How can I use your very nice graphics in a presentation I have already made?
The easiest way is to simply "Insert>Picture>From file" to put the graphics into your presentations. More detailed instructions. Full instructions are included with each purchase.
Q17: What kind of after sales support can I expect?
We like to have happy customers, anything we can do to help just email us at
firstname.lastname@example.org and we'll try to do everything we can to help you.
We won't sell something to you and not support you!
Here's a few comments received via email from our after sales support from the powerpoint backgrounds site.
- "Phew! That's what I call service!!!"
- "Thanks a million!"
- "Ok, I think that worked. Much thanks for the quick and useful reply!"
- "thanks for getting back to me, solved problem this morning"
- "Thank you for your help, with my problem. I plan on trying it right now to see if it was successful. Thank you once again"
- "Thanks for all your help. I was able to get the graphics to load using the Master Slide the way you said."
- "Thank you for your quick response and for the attached files."
Q18: Are you having a nice day?
Ask us when we've had our first coffee!
Question not answered here?
Tell us what your question is and we'll answer it within 24 hours. Probably sooner!